QLD Open Data
807b8023-17c0-460e-a619-64ff95de0123-con_21681
Awarded Contract
The service will: Provide access to 24 hour information and advice about becoming a foster care and/or kinship carer (telephone and on-line); Provide information, advice and referral to other agencies; Work with NGOs and the department on recruitment strategies as required; Promote the Recruitment line and Foster and Kinship care through the Queensland Foster and Kinship Care website, other social media outlets and attendance at Forums and other activities; Record and report enquirer information as requested by the department. The service will adhere to the following time-frames: Provide specialist advice and information from experienced foster and kinship carers to potential carers on foster and kinship caring within one working day of an initial contact; Provide direct referral to Foster and Kinship Care services and Placement Services Units at least twice a week within three working days of specialist contact; The Foster and Kinship Care Recruitment and Exit Coordinator will follow-up with the Service Provider after (14) fourteen working days from the referral being sent to the service provider, to ensure the enquiry has been actioned; The Foster and Kinship Care Recruitment and Exit Coordinator will conduct further follow-up via email or phone to the Carer Enquirer after (28) twenty-eight days following initial referral to check on the progress of the application. Exit Surveys: The service will collect and analyse Foster and Kinship carer exit survey information.
Buyer
Supplier
Queensland Foster and Kinship Care Inc